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RGD starts ‘one-stop-shop’ business registration today

Registrar General Dept
The Registrar General’s Department (RGD) will from today (February 12, 2018) begin a pilot of its ‘one-stop shop’ business registration at the Department’s Head Office in Accra.
By this, the Ghana Revenue Authority(GRA), Social Security and National Insurance Trust(SSNIT) and the Accra Metropolitan Assembly(AMA) offices will be situated at the RGD to quicken business registration processes.

“We are piloting effective next Monday. We will be piloting it at the Accra Office. You know that when you move from our place, the process is truncated and it is time wasting,” Public Relations Officer at the Registrar General’s Department, Constance Adoma Takyi told Citi Business News.

She explained that “government as part of the ‘Ease of Doing Business’ decided that the Ministry of Trade should facilitate the setting up of the one-stop shop to improve and to make the ‘Ease of Doing Business’ very convenient for everybody”.

She added that programme will enable applicants to obtain the requisite documents through a more convenient and easy process.

By this, applicants who purchase registration forms from RGD would have TIN forms and SSNIT forms included in the pack.

This would help the applicant complete all the requisite forms at a go and submit them at the RGD office for further processing.

The project, which is being piloted for three (3) months from February to April would enable the key stakeholders address any challenges that may arise in the pilot phase.

This also forms part of government’s ‘Ease of Doing Business’ in Ghana agenda.

Madam Adoma Takyi added that the pilot phase of the project will help the RGD address all challenges before it commences fully.

“We want to do with the offline first, be able to address all the challenges that may come up and then roll out the full implementation thereafter, so from next Monday whatever form that will be given to people will have the Tax Identification Number (TIN) form, the SSNIT form and then the Registrar General form”.

“A.M.A has not fully set up yet but then they are likely to join us before the three months piloting ends so we know all the challenges that will arise and then we solve it so the full implementation will begin,” she assured.

Madam Adoma Takyi stated that the RGD will also deploy the Enterprise Quality Management Software (EQMS) Systems on Monday February 12, 2018, the same day the One -Stop -Shop begins.

The EQMS will help streamline the processes at the front office to offer efficient services to applicants.

The use of the EQMS will require that applicants pick a ticket from the ticketing machine based on the services they require and be directed to the appropriate cubicles for further processing of documents.

By: Jessica Ayorkor Aryee/


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