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NCA sanctions Tigo & Airtel for failing 3G coverage assessment


Regulator of the telecom industry the National Communication Authority (NCA) has sanctioned Tigo and Airtel for failing to comply with obligations for 3G coverage. According to a recent report released by the NCA a recent coverage assessment undertaken by it on all the telecom operators, except for Expresso, due to technical challenges, revealed that Tigo and Airtel failed to maintain ...

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Tigo Insurance pays over GHS6.2m to policy holders


Telecommunication Company, Tigo has announced that it has paid over GHS6.2 million to policyholders its insurance programme since it was introduced in 2010. The figure represents the 10,000th claim that the company has recorded. According to Tigo, the 10,000th claimant is a 21-year-old Foster Quist Sarfo, a student of Central University College in Accra. Tigo’s insurance is a unique product, ...

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William Tevie confirmed as Director General of NCA

Director – General of the NCA, William Mathew Tevie

Citi Business News has learnt that President John Dramani Mahama has confirmed William Tevie as the Director General of the National Communications Authority (NCA). William Tevie’s confirmation comes almost a year after his appointment as the Acting Director General of NCA on June 22 last year after the previous Director General of the NCA; Paarock VanPercy ended his term of ...

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Telcos welcome revision of mobile money regulations

mobile money gh-800x450

Telecom operators in the country have welcomed moves by the Bank of Ghana to revise the current mobile money regulations in the country. They however want the revisions to include provisions that will protect operators and consumers from fraud. According to them, a clear policy on addressing fraudulent cases in mobile money transactions will build confidence and increase patronage of ...

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Gov’t, MTN partner to hone young IT skills


The Minister of Communication, Dr. Edward Omane Boamah has urged young Ghanaians to pursue careers in Information & Communications Technology (ICT). According to Dr. Edward Omane Boamah, the youth must spearhead innovations and new technologies which will affect policies and programmes of government as technology evolves. Speaking at the launch of the Ghana Multimedia Incubator Centre (GMIC)/MTN business incubation project, ...

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#CitiBizFestival: ICT industry’s biggest event MOBEX takes off today


The biggest event in the ICT industry, the African Mobile and ICT Expo, MOBEX, takes off this morning at the Accra International Conference Centre (AICC). The event is one of a number of collaborations with Citi Fm that will be featured on the Citi Business Festival. MOBEX will see important trends in the technological world and how businesses can take ...

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15 reasons why you must attend the 2016 Africa Mobile and ICT Expo


The Africa mobile and ICT Expo will bring together investors and stakeholders in the ICT industry to exhibit, discuss and identify  investment opportunities which will provide solutions to societal challenges, and propel socio-economic transformation at a faster pace. The three-day event being organised by Coasters Company Limited in partnership with the Ministry of Communications will run from June 7th to ...

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Telecom industry layoffs: MTN staff exempted

MTN building at Ridge, Accra

Telecom Giant MTN has ruled out any move to layoff any of its workers despite an increase in layoff figures in the telecom industry this year -2016. The industry in the latter part of 2015 and early this year was hit with major layoffs as telecom companies restructured to stay in business. The industry which employs over 5,000 people directly, and ...

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MTN sweeps 6 telecom awards


MTN Ghana, the leading telecommunications company in the country has won six prestigious awards at the sixth Ghana Information Technology and Telecom Awards (GITTA) organized by InstinctWave. The company was adjudged the best Telecom Operator of the Year, Best Telecom Business of the Year (MTN Business), Best Customer Service of the Year,Customer Service Team of the Year , and Mobile ...

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Our financial activities are regulated-Telcos

Tara Squire

The Director of Mobile at Tigo Ghana, Mr. Tara Squire has rejected claims that some financial activities of telecommunication companies in the country are not properly regulated. There have been calls in recent times from some financial experts for a proper regulation of activities of  telcos as they spread their operations into core financial services, such as giving out loans. ...

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