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Subscribers shun 4 telcos

Four out of the six mobile telecommunication companies in Ghana could not record any additional subscribers in the month of April. This is according to the latest report by the National Communications Authority (NCA) on voice market share of the Telcos. Four telcos in all lost an estimated 53,000 subscribers. The telcos are Tigo, Expresso, Airtel and Glo lost a ...

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Vodafone appoints new CMO

Vodafone Ghana has appointed Agnes Emefa Essah as its new Chief Marketing Officer. Her appointment took effect from the 2nd of July, 2014. Agnes Emefa Essah takes over from Uche Ofodile who resigned from that position last month. Agnes Emefa Essah holds a Masters in Business Administration from the University of Ghana Business School and has a Bachelor of Arts degree ...

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Glo introduces Medicare for subscribers

In order to bring critical, lifesaving information within the reach of its subscribers across the country, Glo Mobile has introduced a value-adding service, Medicare on its network. The SMS-based service, which was launched in Accra on Wednesday, is targeted at those who need useful information and tips on key medical and life-enhancing conditions on the go. The information has been ...

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MTN introduces Roam like home

MTN Ghana has introduced Roam Like Home, a new roaming tariff that allows subscribers to enjoy local rates on Voice, Data and SMS while travelling in any of the remaining 21 countries in which MTN operates. ”Roam Like Home” is the latest in the portfolio of tariff offered by MTN Ghana to deliver more value to subscribers. The service requires ...

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Cause of vodafone’s June network outage revealed

An electrical surge has been identified as the cause of Vodafone’s blackout early this month. Customers of Vodafone experienced a network outage from the late hours of 2nd June, 2014 to the 3rd of which left them unable to make or receive calls, send or receive text and use the internet. According to Vodafone a thorough root cause analysis programme, ...

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Tigo grabs multimillion dollar investment to boost services

Tigo announced today a multimillion dollar investment programme to improve its network and services for its growing number of customers. In the first year the company will be investing an average of over $100,000 a day in the upgrade. During the first phase of investment, the company will commence a fibre infrastructure project to improve the redundancies of its transmission network ...

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Tigo justifies dismissal of its workers

Telecom operator Tigo has justified its recent redundancy exercise which saw scores of its workers sent home. Citi Business News has gathered the dismissals which commenced a few weeks back affected the sales and finance departments of the company the most. It’s unclear exactly how many workers have been sacked but a letter from management of the company to staff ...

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NCA jabs vodafone over compensation plan

Citi Business News has learnt the National Communications Authority (NCA) did not sanction moves by Vodafone Ghana to compensate subscribers following last week Tuesday’s nationwide outage of its network. Subscribers of Vodafone last week Friday started receiving compensation based on the amount of airtime they spent in a day. Some subscribers of Vodafone have so far received 2 and 10 ...

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NCA punishes Vodafone for Tuesday’s blackout

The National Communications Authority (NCA) has banned Vodafone from adding on new subscribers, either through sales and activation of new SIMs or by porting as punishment for Tuesday’s total blackout and previous network challenges. Vodafone has also been banned from introducing new services, promotions, offers, and all marketing communications. The only sales the network may make is in respect to ...

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Vodafone commences investigations into network outage

Vodafone has commenced full scale investigations into the cause of its nationwide network outage early this week. Subscribers of Vodafone were cut off from the rest of the world from Monday night through to Tuesday afternoon. Subscribers were unable to text, make calls and use the internet following the disruption. Vodafone which restored the services on Tuesday afternoon says, it ...

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